SR
Sandy R
1 reviews | Active since Feb 2019
13 Sept 2022, 09:48
weFix - Useless, unresponsive and pathetic service
Pathetic Service & No response - how do you run a business where you can't phone anyone!!! One of my employees handed her laptop in at WeFix Menlyn a month ago. It's the latest Apple and it's been a month waiting for parts. Which company doesn't keep spares for the latest Apple products??? And all you can do is log into a stupid portal that gives absolutely no information or offer assistance. How do you run a business like this - Seriously!!!!!
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weFix's replyOfficial
14 Sept 2022, 13:46Hi Sandy,
Thank you for taking the time to review us..
We're so sorry to hear about your employees experience with us.
Our Macbook parts are sourced internationally and therefore in most cases do take sometime to arrive.
weFix does not hold Macbook parts as there are too many models. We order parts on supply and demand basis.
We have received feedback from the relevant department and will correspond via email.
We do apologize for any inconvenience caused.
Kind Regards
weFix
Thank you for taking the time to review us..
We're so sorry to hear about your employees experience with us.
Our Macbook parts are sourced internationally and therefore in most cases do take sometime to arrive.
weFix does not hold Macbook parts as there are too many models. We order parts on supply and demand basis.
We have received feedback from the relevant department and will correspond via email.
We do apologize for any inconvenience caused.
Kind Regards
weFix
weFix's reply14 Sept 2022, 13:46
Official
Hi Sandy,
Thank you for taking the time to review us..
We're so sorry to hear about your employees experience with us.
Our Macbook parts are sourced internationally and therefore in most cases do take sometime to arrive.
weFix does not hold Macbook parts as there are too many models. We order parts on supply and demand basis.
We have received feedback from the relevant department and will correspond via email.
We do apologize for any inconvenience caused.
Kind Regards
weFix
Thank you for taking the time to review us..
We're so sorry to hear about your employees experience with us.
Our Macbook parts are sourced internationally and therefore in most cases do take sometime to arrive.
weFix does not hold Macbook parts as there are too many models. We order parts on supply and demand basis.
We have received feedback from the relevant department and will correspond via email.
We do apologize for any inconvenience caused.
Kind Regards
weFix