1 reviews | Active since May 2017

27 May 2017, 08:29

Wefix theives

<p>I had taken a device into Wefix Hyde Park in October last year; when we were told it was not possible to fix it, we went to collect it (as I wanted someone else to look), when we got there, the device (an iPhone 6s) had mysteriously vanished. Another 3 visits to the store meant that we still didn't get it back. After laying a formal complaint and waiting over a month for this to be resolved, it has still not been! This is essentially theft and in breach of my rights as a consumer!</p>

0
Replies (1)
weFix
weFix's reply28 May 2017, 20:41
Official

Good evening

Please note that we take this matter very seriously. If you have a job number from the store any correspondence to date please forward this to myself at *** and I will look into this for you.

Sincerely,

Giselle Nareen - National Customer Experience Manager, on behalf of weFix