WeFix Shocking Service

Was promised a phone call by Wednesday latest, regarding the arrival of a part for my IPad, which I ordered from the store on Sunday. Today, Thursday afternoon, I still hadn’t heard from them. There is no number for the store or even the HO listed on their website. Not being able to call them, I had to physically drive to the mall to find out what was happening. Get there, only to be told that the technician is not in today, so no one can give me any information regarding this. I was dumbfounded to say the least and even more so when I asked for a contact number for the store, so I wouldn’t have to waste my time and petrol again. I was told that the store does not have a contact number and I would be unable to contact them telephonically. A company that services cell phones cannot be contacted via telephone? I am shocked that a “business” in this day and age, is so disorganised and cares so little about it’s customers!