ML
Melissa L

1 reviews | Active since Oct 2018

12 Oct 2018, 20:31

Wefix = quality of products dropped

I have to start this review by saying I’ve used wefix numerous times in the past (century city store) and always received the best service.

That all changed.

In May I went to the Tygervalley store were I booked my iPhone 6 in for new battery. A few days later I notice something is wrong with the battery.

After sending message on facebook they said I should take the phone back in.

Turns out I got a faulty battery.

This week my phone started to switch on off and when it comes back on battery is completely drained. My screen is also starting to lift up.

I had it looked ar by another company so they could advise me to what is wrong since I’ve been sending private message on facebook to wefix to which I still have not received any reply.

I’m highly disapointed and extremely inconvience because my phone is again acting up due to a battery wefix supp****.

Now off course this happens 2 months after the warranty period.

This is unacceptable. And definitely not the type of product or service after the fact that I expected from wefix.

Their products quality has defintely slipped.

0
Replies (1)
weFix
weFix's reply15 Oct 2018, 10:17
Official

Hi, we're sorry to hear you've had this experience with us, it's not the level of service we like giving our customers. Please send us an email to *** with your job number and we will look into this matter for you.