ZC
Zena C

1 reviews | Active since Jan 2025

06 Sept 2018, 16:45

weFix needs to FIX their Terrible Customer Experience

Visited a weFix outlet in Clearwater Mall, Roodepoort and received a quote to repair my phone, after giving the go ahead, I was told it would take a few days to received the parts needed for the repair. I then called back two weeks later to follow up and NO parts were ordered. I then spoke to the store manager who promised a call back and still NOTHING. there number now just rings and there is NO answer. This is the worst service ever, DO NOT USE weFIX. terrible service.

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Replies (2)
weFix
weFix's reply07 Sept 2018, 11:26
Official

Good Day.

Apologies for the bad service received.

Can you please advise on a job number to escalate your query?

weFix
weFix's reply10 Sept 2018, 08:45
Official

Good Morning

Just doing an follow up to escalate your query.

Please email me on ***