wefix? more like weBREAK
<p>Drove all the way to weFix in Eastgate to have my phones screen replaced, was told that the battery gets replaced as well... after 4 hours I was contacted and told I can collect my phone, great, im thinking to myself that these people do a really good service. BUT boy was I wrong, battery wouldn't charge ( i find out after the long drive home) so back I go again, new screen and new battery, still wont charge (just ticked, like a bomb, scary stuff) third time lucky? well i thought so, screen works, battery works, oh wait, now my loudspeaker doesnt work anymore?</p> <p> </p> <p>Was told that I would be contacted to bring in the phone again to have it looked at, which was a while ago...</p> <p>Hesitant to even take it back because they might just break the screen again.</p> <p> </p> <p>When you have an expensive device you expect it to be repaired properly, and not to have your time wasted by having to drive back and forth because a company couldn't do what they are supposed to specialise in right the first time.</p> <p> </p> <p>Reference: Huawei Mate S, Job #EG02717</p>
Good day
I am so sorry to hear of your bad experience with us. Thank you for proving us with your job details. I will look into this matter immediately on your behalf.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, on behalf of weFix
Good day
I am so sorry to hear of your bad experience with us. Thank you for proving us with your job details. I will look into this matter immediately on your behalf.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, on behalf of weFix
Thank you so much for your team going out of your way to help me, everything fixed and in working order now!
Thank you so much for your team going out of your way to help me, everything fixed and in working order now!
Good day
Thank you for your honest feedback as well as the conversion sir. If need be, we do hope that you will utilize our services again in the future.
Sincere regards and thanks,
Giselle Nareen
Good day
Thank you for your honest feedback as well as the conversion sir. If need be, we do hope that you will utilize our services again in the future.
Sincere regards and thanks,
Giselle Nareen
