WeFix Melrose

Before I continue I should say that the reception staff did a good job.

During December I had taken my phone to WeFix in Melrose to get my repaired, during this time I was advised that it may take 2 - 4 working days for the phone to get fixed, the ladies at the front advised conveniently that I could pay for the phone upon collection.

I cam to collect the phone with the idea that everything has been fixed, the phone worked normally they way it should however after a while it started rebooting on its own, this happened not on all occasion sso I had assumed it would go away, little did I know it would continue till it started happened concurrently and at times it would reboot for 5/10 minutes going on and off.

I then decided to Google this, after I googled it I found that when iphones get their screens fixed sometimes the phone responds by rebooting thereafter needs to be taken back to have that fixed which apparently takes 3 minutes according to Google.

On the day the phone completely switched off I went to Wefix to advise them about this, but before I di I had previously went to WeFix to query this and was advised that it would take 2-3 days and they also said it may be the battery.

On the day I took the phone I explained to one of the guys who does repairs on what the issue may be and that I had seen it on Google.

I was then advised that all would be taken care of and given my quote and I was on my way as I was gonna make payment upon receiving the phone.

I then went to collect the phone and was charged a further 245.00 +/- after charging me ZAR800.00 to fix my screen.

I came to find that everything off my phone was cleared including all contacts from my sim card, they said my problem had been fixed only to find they cleared my software of which I had had already done without clearing everything on my phone.

I then took it back after the problem started again and they advised that they do not deal with mother boards I should take the phone elsewhere.

First of all I have this issue because of you and your *********** workers who couldn't fix a screen and made things worse and then I had to pay you to tell me to take my phone somewhere else?

Today I still have this issue because of WeFix who couldn't change my screen so that this entire issue would have not have taken place.