Wefix Incompetency

<p>I visited your branch in Northgate Mall about two weeks ago and just fetch my Samsung s6 on Tuesday whereby we were informed that my phone is a write off due to liquid damage, also that the batery port and charging port was faulty. I payed the R299 and left, on Saturday I took my cellphone to Samsung and they informed me that there was in fact nothing wrong with my battery and that it is the motherboard and can be fix. It is most definitely not a write off as stated by Wefix, they did confirm as well that it was not due to liquid damage oh and guess what they did not charge me one cent to diagnose my phone. The thing that most upsets me is that Wefix was the first place to ever open my phone and according to Samsung my wireless charging unit was damaged, Wefix did more damage instead of trying to assist, after I emailed the store about how unhappy I was about the fact that they said my phone had liquid damage the Manager was really upset and told my husband once we get there to collect my cellphone he will show us the liquid damage but to my surprise when we got there he walked past us without even greeting, and nothing was shown to us, so I wonder how can Wefix make false statements or is it just that their technical team are not well trained enough to do their jobs. Job Number NG06849</p>