WEFIX ILANGA MALL

Went to WeFix Nelspruit (Ilanga Mall). They provided me with written quote for the supply and exchange of my Samsung S6 Edge battery. I paid 50% of the quote to enable them to order the battery. Approximately an hour later they phoned and advised that they made a mistake and that the quote should be R1,2??.??. We then went to WeFix Nelspruit (Riverside Mall). There we obtained a quote in the amount of R609 for the supply and exchange of my Samsung S6 Edge battery. We then returned to WeFix Nelspruit (Ilanga Mall) to request a refund of the monies paid. There they did not know how to reverse the monies back into my account. They also advised that they do not have cash to refund me.... They then advised that they will pay the cash back into my account as soon as they have... THIS I REFUSED AS I AM NOT WILLING TO PAY THE BANKING COST JUST BECAUSE THEY DO NOT KNOW HOW TO REVERSE THE MONIES BACK INTO MY ACCOUNT. I EVENTUALLY LEFT THE STORE AS I WAS NOT WILLING TO STAND THERE FOR A FURTHER PERIOD OF TIME WAITING TO BE ASSISTED. THEY DID ADVISE THAT THEY SUDDENLY DO HAVE MONEY AND THAT THEY NEED APPROX 10 MINUTES TO GET IT READY.... SUDDENLY THEY FIND MONEY? SUDDENLY THEIR QUOTE IS INCORRECT? SUDDENLY I AM OF THE OPINION THAT WEFIX NELSPRUIT SHOULD CLOSE DOWN OF OBTAIN NEW MANAGER AND STAFF WHO ACTUALLY DO KNOW HOW TO ASSIST CUSTOMERS. IMAGINE, THREE DIFFERENT QUOTES / PRICES IN LESS THAN 2 HOURS.