AM
Arno M

1 reviews | Active since Jun 2016

06 Nov 2018, 15:40

Wefix Gauteng manager Aikyan does not give a dam about customer service

On 2 October 2018 I posted a complain with subject "PLZZZZ change name to WeDamage or We DontCare" on HelloPeter well I got some feedback and eventually Aikyan the apparent Gauteng regional manager for Wefix contacted me and apologized and did the normal story and asked for a second chance. Well we decided to give it a go but what a disaster this is turning out to be. Firstly he promised to collect the device from my wife's work. That only happened after I had to ask him again when is this going to happen. I should have known then that this was not going to go any better then already. Well they evetually collected the device 17 October after initial contact was made with him 11 October 2018. We are now 06 November 2018 still now feedback and no replies on the messages that I have been sending him. Please people do not support this company they are a bunch of *******.

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Replies (1)
weFix
weFix's reply06 Nov 2018, 15:50
Official
 
Hi Arno. We're are truly sorry to hear you've had this experience with us. We will look into this matter for you as a priority.