WeFix Gardens - Worst Service Known to Man

I handed in my iMac to the weFix Gardens branch on the 1st of May. They told me it would take 2 days to recover my lost data. A week later, I phone them to get an update and they told me they had to start over due to a power failure. Fair enough, though it would have been great to know that it was now going to take longer. I told the lady on the phone to PLEASE keep me updated on delays and that I desperately need the iMac for freelance work. Needles to say I get no call on Tuesday or Wednesday and I try to phone them the entire week but they NEVER pick up the phone! Friday comes and I am furious at this point, I have lost a lot of money and the iMac is almost 2 weeks over due. So I physically go to the branch and talk to the assistant manager and tell her this is an outrage and that I want my iMac fixed by today, Saturday the 12th of May. I explicitly told her to phone me if this was not possible and to keep me updated on the matter. And can you guess what happened? That's right, no phone call! I am beyond disgusted, I have never in my life experienced "service" this bad anywhere else before. They basically have my iMac hostage and are refusing to let me know anything. Absolutely shocking. Do not recommend anyone go to this branch.