PS
Patrick S

1 reviews | Active since Dec 2012

26 Nov 2018, 07:40

weFix Eastgate , a no go area !

On Friday morning 8-45 am ,I called weFix Eastgate to inquire about their special to replace a screen for the iPhone 7 +. The lady I called was totally ******** to the fact that there were specials so I emailed her the mail I had received. She told me she would get back to me which she never. Ten I physically went t to the store . After about 15 minutes of standing around a lady served me . She took almost 45 minutes to book my phone in for the repair and I finally left. About an hour and a half later I returned to see how the repair was going . She then told me that they had done noting as I had to buy the deal online and that they could'nt help. On Saturday I went to weFix Morningside and received impeccable service.

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Replies (1)
weFix
weFix's reply26 Nov 2018, 07:57
Official
 Hi Patrick, we're sorry to hear you've had this experience with us, it's not the level of service we like giving our customers. We will look into this matter for you.