weFix Clearwater ********

Don't EVER use this company. My wife's cell phone start giving problems by freezing. WeFix charges ur R500 to do a "software update" . Although there was no software update available as my wife checked it the previous week. After the so called "software update" the problem was not fixed and upon returning to Clearwater weFix on Sunday 31 May 2020, they told us the problem is with the phone's motherboard and we need to take it to MM all electronics as the phone is under warrantee. I then asked for a refund of the R550 because the technician was supposed to be qualified and should have been able to identify it is a hardware issue. Why must I pay for a "solution" that didn't work? The staff promised me the manager will call me on Monday 1 June 2020 to arrange my refund. After sending them 3 emails this we're still yet to get ANY feedback from them - PATHETIC They are ********, don't use this company - BIGGEST MISTAKE!