UU
User U

1 reviews | Active since Aug 2014

06 Jul 2017, 12:34

weFix Clearwater Mall excellent customer service approach!

<p>I wasn't entirely satisfied with the service I received from weFix as I felt a battery replacement should be done immediately. I was contacted by the store manager after I completed a survey and what a wonderful approach to customer service! This restored my faith in weFix but more so, now I fully understand the reason why a battery needs to stay in store for 24 hours. Thank you, weFix Clearwater Mall, you rock!</p>

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Replies (1)
weFix
weFix's reply06 Jul 2017, 14:17
Official

Good day sir

Thank you so much for your fantastic feedback - we truly appreciate it! We are glad to have been able to turn this around for you and make it better.

Do let us know if there is anything further that we can assist with.

Sincerely,

Giselle Nareen - National Customer Experience Manager, on behalf of weFix