SL
Saskia L

1 reviews | Active since Jan 2018

06 Jan 2018, 09:25

Wefix Cavendish removed my protective phone cover, and gave my phone back without it, would not courier to me.

The Wefix technician removed my protective phone cover and did not put it back on again. I only realised when I got home. It is hugely difficult and inconvenient for me to return to the store. I asked for it to be couriered to me, but they said that they would only do it at my own cost, even though it was Wefix that removed my property and didn't return it.

0
Replies (2)
weFix
weFix's reply07 Jan 2018, 18:05
Official

Good evening Saskia

We are sorry about this. We will see what can be done and revert to you.

Sincere regards,

Giselle Nareen - weFix

SL
Saskia L's update09 Jan 2018, 18:05
Reviewer Update
Hi Giselle Any update yet? I have not been able to fetch the cover yet so would appreciate if you could courier it to me. Best regards Saskia