WeFix Cavendish: Don't Give Them Your Ipad

WeFix has gone from being barely passable to absolutely terrible in my opinion. Their service is shocking and they operate like *******! To think that I supported WeFix out of some misguided notion of community/SA business support, only to have been so terribly mistreated. They have had my iPad for a month and while they were working on it, it developed severe issues which require it to be written off. This damage was not apparent before I brought it in, but they are now claiming it is my fault and they refuse to take any responsibility. I cannot get it back because if I do remove it off the property, I am liable for all the damage they have done. So I am sitting without my iPad, and they refuse to take responsibility. I really don't have the money to buy a new one, and I use my iPad for my work and studies all the time. It is so difficult to get hold of anyone and to have a conversation where one person who is capable of making decisions is aware of the intricacies of my case, and this entire episode has been incredibly stressful for me, both financially and emotionally. I can't understand how a business can operate so *********ly. I've been very patient with WeFix over many months for multiple issues, but am now ready to assertively fight whatever battle may come my way - as I sit here into my 30th minute of your call center waiting music. I wonder how many other poor sods are being taken advantage of.