1 reviews | Active since Nov 2016
WeFix broke my phone & wont repair it
My screen was damaged and i sent it for repairs. The very next day, i realized the middle button was loose & on their survey i made mention of this. When the colleague called me to follow up, i then told them about the screen having a black mark which i needed to be repaired. Today they tell me that the cracked screen is due to self induced pressure?? TF!!! I need my phone repaired or please give me my R1199 back! This is the WeFix at Northgate. The name of the repair agent is Wim Stapelberg & the store owner is Mario De Magalhaes
Job NG08198
I have every intention of escalating the matter until my phone gets fixed!
Good day
I am aware of your recent service rating and heard that you were coming in to have the store look at your phone again. I am currently acquiring feedback on what occured thereafter and you can expect feedback soon.
Apologies for all inconvenience caused.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, on behalf of weFix
Good day
I am aware of your recent service rating and heard that you were coming in to have the store look at your phone again. I am currently acquiring feedback on what occured thereafter and you can expect feedback soon.
Apologies for all inconvenience caused.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, on behalf of weFix