WeFix broke my iphone

Item: weFix
Rating: 1
Author: charisse R

My iphone was checked in with WeFix for a screen repair, a week later the LCD gave in. When i took my iphone back WeFix claimed waterdamage however the phone has never been close to water.

Helpful (0)

Replies (2)

weFix's replyOfficial

05 Dec 2017, 18:48

Good day Charisse/ Gerhardus

As discussed earlier we have merely advised you on what we found upon opening your device - we do not claim to know how this happened since you last booked the device in with us.

The store has attempted to contact you in this regard and will keep trying to.

Sincere regards,

Giselle Nareen - weFix

weFix's reply05 Dec 2017, 18:48

Official

Good day Charisse/ Gerhardus

As discussed earlier we have merely advised you on what we found upon opening your device - we do not claim to know how this happened since you last booked the device in with us.

The store has attempted to contact you in this regard and will keep trying to.

Sincere regards,

Giselle Nareen - weFix

charisse R's updateReviewer Update

06 Dec 2017, 11:57

Hi Giselle With check in the water damage slot was checked for water damage, there was no water damage on the phone. Not surprising given the fact that the phone was not close to water. I have filled a complaint with the western cape consumer protection commission.

charisse R's update06 Dec 2017, 11:57

Reviewer Update