Wefix bad customer experience

Handed iPad in week 16 July at Vaal Mall. Quick quotes and thats it. Last sms comms was on 28 July, I have phoned twice to get feedback, although I am told they will call back. Tried today to lodge a complaint about the absolute **** service, and they didnt answer the phone in CT? Was asked for my number again, for callback, and guess what? No call back from complaints dept!! REF VMPA108682. I am sick of no service and empty promises, you said two weeks ago that spares are coming from CT, I could have walked there and back in two weeks, still no spares. BAD customer service!! Never again.