weFix - 3 hour repair takes more than 7 days

I took my iPad for a battery replacement to weFix Cresta, after emailing weFix to confirm how long this process takes. They rep**** to me in writing that it takes 3-5 hours. When I took the iPad to the shop, the assistant said it would actually take 48 hours - despite confirming that the battery was in stock. Two days later, after receiving no contact and discovering that if you phone the store you get an audio message that says, "We don't answer phones", my wife went to the store and they have now said it will take another five days.

This after I confirmed that the battery was IN STOCK, received in writing promises of a 3-5 hour turnaround time, and spoke very seriously with the in-store assistant about how I need this device urgently for my job.

This is among the worst service I have ever received, and I cannot stress enough to other consumers how they must avoid this company like the plague.

A 3 hour repair takes 7+ days a we(don't)Fix.