RK
Rasool K

1 reviews | Active since Nov 2010

13 Nov 2019, 10:24

We(can’t)Fix

WeFix Clearwater

Booked in a device for a battery replacement, I was assured that a spare battery was available from WeFix Cresta. It’s been over a week, and still waiting on spares. This is on a job that has a three day or less turnaround time! Furthermore, the telephones are never answered.

1. We(can’t) Fix 2. We (can’t) get spares 3. We (can’t) answer our telephones (reception and workshop) 4. We will promise you anything to book your device with us (even though we can’t fix it)

WeFix never ever again, I’m sure I will get better service from most street vendors/ backyard repair shops.

0
Replies (1)
RK
Rasool K's update16 Nov 2019, 15:31
Reviewer Update
Retrieved my device (not repaired)
I mentioned my hellopeter report, this made no impression on the staff. I’ll now be contacting WeFix head office to lodge my complaint. Hopefully I won’t get a We(don’t give a damn) attitude .