We Fix Canal Walk - Worst of the Worst service

We Fix Canal Walk, never again. Terrible service from the get go. Quoted me thousands of rands for a screen replacement while the Samsung Care documents was right there in front of them. My device was booked in on the 21/12/2020 and their last email/sms update was on the 24/12/2020. Today is the 09/01/2020 and still my device is with them. There's a lack of communication between their staff and don't bet on them updating you wrt progress because they won't do it. Had to travel 70km to their shop for 5 times already and everytime it's the 1 lie on top of the other. Pathetic service to say the least, they don't deserve 1 star, tbh.