We Fix Canal Walk

My recent experience with We Fix Canal Walk was one of the worst, unprofessional and untruthful service experiences I can remember. The person at the counter apparently had no technical knowledge but offered a diagnosis anyway: this is going to cost you more than a new phone, she said. I received no assessment in the timeframe I was twice given. There was no sign of competence nor of customer care. As a Samsung client, I was referred to them, which I find extremely worrying. Samsung would do well to get rid of We Fix. I have rated them one star only because it seems not possible to give no stars at all.