GG
G. George
1 reviews | Active since Feb 2015
10 Jun 2015, 22:57
Useless at repairs and customer service
Took phone in for a cracked screen, which was successfully repaired but with resultant new issue that iFix has been unable to sort out. On top of this, kept phone for more than 2 days, don't return calls, give different stories as to the nature of the problem and solution and timing thereof and manager doesn't return calls or give answers. ALL ROUND UNPLEASANT EXPERIENCE.
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Replies (1)
weFix's replyOfficial
19 Jun 2015, 08:38Hello Idanseg,
As per telephonic conversation on the 10th, I would just like to apologise on behalf of my Workshop Manger for the lack of communication with regards to the repair. I trust that everything will be in working order from here onwards and the problem will be rectified upon your return on Monday.
I would just like to thank you for the feedback and please do not hesitate to contact me should you require any further assistance.
Kind Regards
Michelle - Store Manger
Melrose Arch
As per telephonic conversation on the 10th, I would just like to apologise on behalf of my Workshop Manger for the lack of communication with regards to the repair. I trust that everything will be in working order from here onwards and the problem will be rectified upon your return on Monday.
I would just like to thank you for the feedback and please do not hesitate to contact me should you require any further assistance.
Kind Regards
Michelle - Store Manger
Melrose Arch
weFix's reply19 Jun 2015, 08:38
Official
Hello Idanseg,
As per telephonic conversation on the 10th, I would just like to apologise on behalf of my Workshop Manger for the lack of communication with regards to the repair. I trust that everything will be in working order from here onwards and the problem will be rectified upon your return on Monday.
I would just like to thank you for the feedback and please do not hesitate to contact me should you require any further assistance.
Kind Regards
Michelle - Store Manger
Melrose Arch
As per telephonic conversation on the 10th, I would just like to apologise on behalf of my Workshop Manger for the lack of communication with regards to the repair. I trust that everything will be in working order from here onwards and the problem will be rectified upon your return on Monday.
I would just like to thank you for the feedback and please do not hesitate to contact me should you require any further assistance.
Kind Regards
Michelle - Store Manger
Melrose Arch