1 reviews | Active since Jun 2017

05 Jun 2017, 23:26

unprofessional and very poor workmanship

<p> </p> <p>i sent my iphone 6s plus on the 18 april to have a battery replacement , they replaced my battery </p> <p>first thing i had noticed that there was still a problem , here are the list of problems thag occured :</p> <p>1- the new battery could only charge to 85%</p> <p>2- the phone would lose power while charging </p> <p>3- when charging the phone and the battery was below 30% it would get stuck on 30% for more than hour </p> <p>4- when the battery reached 10% the phone would restart until it was connected to a charger </p> <p>5- when the battery reached 20% and below the would be completely slow as in cannot operate slow </p> <p>*note the phone had none of these problems before </p> <p> </p> <p>after about 1day i contacted wefix and told them about the problem and they said they would replaced my battery when they had stock , i had received no phone call from them and kept phoning them for about 1month and one week </p> <p>eventually i called them and they said they had stock but only 1 battery left but then why didnt i receive a phonecall from them saying i could bring my phone in </p> <p>when i came later the day with my phone they said they had no stock of the battery , they completely took my time and money for a joke the uber to there and back was 310 in total </p> <p> </p> <p>the saturday morning 3rd june my phone just stopped working at all </p> <p> </p> <p>i would like my phone to be working again like it once did because a new iphone 6s plus is expensive </p> <p>so they can either give me a new phone or make my phone work again properly </p>

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Replies (2)
weFix
weFix's reply06 Jun 2017, 10:00
Official

Good day

Please send me an email with you details and I will urgently look into this unacceptable service rendered to you. I am truly sorry and assure you that this will be resolved. ***

Sincere regards,

Giselle Nareen - National Customer Experience Manager, on behalf of weFix

's update07 Jun 2017, 19:01
Reviewer Update

hi I have emailed you my details