unfair terrible service

<p>I went to IFix in Menlyn in Sep 2016 fo repair my broken screen but the service was bad as the manager started making ****** comments and shouting and so i requested my phone and went to Mall of Africa where ive experienced even worse experience i took my Iphone6 for repairs due to a broken screen and was told if my screen starts lifting i should bring it back , 3 weeks later my screen started lifting but i was in Cape town so i couldnt bring it immediatly on the 29th on Dec 2016 i took my phone and the manager(suzan) was the one to assist me and so lazy she was ,she copied and printed the invoice on the last repair and i asked her why she said it did not matter and that i should come collect my phone after an hour and i did so but when i retured after an hour ,she told me they couldnt repair my phone because when they opened it ,it had liquid inside thats y it was lifting . like really now !!! </p> <p>i kept telling her my phone has NEVER came in contact with any liquid but she forced me i told her to give me my phone back and said it wouldnt go back on she doesnt know what the technician did , and that she was going to send it to external technicians and she will call me back as soon as they find out what the problem is 9 days later no phone call ,email or any form of communication .i called them back and they tell me Suzan is on leave and they have no knowledge of whats going on with my phone because she doesnt inform her staff about phones she sends to external technicians but on the system it says "in progress" what progress because i was not informed what they will be doing on my phone i called back 11 days later to be told the same story ,called back 13 days later and was told the same story but no one ever calls back , i went there today and was told she doesnt work weekends and she'll call me back tomorrow ,but the ladies couldnt help because like they told me their manager does not share that information with them , i will never ever take my phone to iFix , bunch on unprofessional managers who dont care about customer service ,ill make sure i tell all my family and friends never to go to any IFix store because my friend has the same problem in Centurion </p>