********* money hungry *****

In October last year I sent my Samsung in for battery repairs as the phone wouldn't maintain charge and it was unable to connect to a pc for data transfers. ( the phone was still in warranty and immaculate condition) aside from a few minor scratches on the one edge which occurred as a result of taking off and putting on the hard phone cover. the night i handed my phone in i took pictures of it at the store on the front desk in front of the staff member . it had no physical and internal damages. a few days later i was sent a quotation of over R2192 to fix things that weren't broken, problematic or a concern when I handed it in. My only issue was the battery and usb port. thats the only thing i needed repaired. we disputed the quote and then got rejected by We fix as they claimed the phone was out of warranty and had physical damage( i have all the documents which proves the phone was still under warranty and pics to prove the condition of the phone at the time) after endless phone calls and emails back and forth we got no where with Samsung and We fix. We then went in to collect the device and handle the matter in person when I got my phone back my screen was discolored. The manager at We fix said it happened as a result of the delamation process. He told us to take the matter up with Samsung. the story kept on changing with Samsung and Wefix, we were told the phone was out of warranty, when we proved it wasn't they came back to us with the phone being physically damaged we showed them otherwise , after back and forth they then went on to say they received the phone with the discoloration which is a blatant lie. Since then we spent endless hours calling and emailing both Samsung and We fix for them to fix this. I sent my phone in for the battery and USB port repair and received a discolored phone back. the discoloration has gotten worse since I cant see a thing on my phone . i have not had phone to use since then. Neither Samsung or We fix took responsibility and kept on shifting blame after damaging my phone. its been month now and still nothing has been done.