The weFix R270 ****

On 6 May 2020 I took my cellphone to weFix Clearwater Mall to get a quote for repairs for my insurance, I was told to pay R270 for this quotation which I did.

Claim was approved by my insurance on 8 May, I emailed weFix on 11 May stating that I will bring phone for repairs on 12 May, one Lloyd responded to my email, and nowhere did he indicate that I should not bring the phone as they were still waiting for parts. I took the phone in to weFix on 12 May 2020 to be repaired, and I was told they have ordered the parts and are still awaiting delivery, and that they will let me know when the parts arrive, then I can bring the phone in for repairs.

On 25 May I sent an email to the same email address to follow up on whether parts have arrived, and received no response.

On 2 June I once again followed up per email, and still no respone.

Does weFix just take R270 from people and not make good on their commitment to repair devices?