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charl G

1 reviews | Active since Jan 2014

21 Nov 2017, 09:10

THE SERVICE THAT I GOT FROM THIS COMPANY IS BAD

Hi I really don't know what going on at this company but my device has been booked in at wefix Tygervalley First of all a rep called me to take the device to wefix which was unacceptable. A courier should have come and get the device and not make this my problem now my cellphone is still at wefix WTH is going on. I want to cancel my insurance as soon as possible with MTN and the insurance company i just want my phone fix.

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Replies (1)
weFix
weFix's reply21 Nov 2017, 11:28
Official

Good day

Please send me an email with your contact details and I will investigate into this immediately. *** I apologize for your current frustration and assure you that we will do our best to resolve this speedily.

Sincere regards,

Giselle Nareen - National Customer Experience Manager, weFix