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nokuthula P

1 reviews | Active since Feb 2015

02 Feb 2017, 18:50

Terrible service WeFix Centurion Mall

<p>I took my iPad for screen repairs on 4 January 2017, received SMS on 23/01/2017 indicating that it's fixed and ready for collection. </p> <p> </p> <p>Was collected on Friday, 27/01/2017 only to discover later that it's disabled. Took it back same day and told will be fixed on Monday, 30/01/2017. On Monday it was not ready as technician Trevor was struggling to load the software.</p> <p> </p> <p>Recieved email today, 2/2/2017 that's it's ready. But to my expectations it's not ready for collection, another issue, it jumps, home button loose and a smaller screen just appears from know where.</p> <p> </p> <p>This is totally unacceptable, seems to be one problem after the other. Won't advise anyone to take any device to WeFix Centurion mall for repairs.</p> <p> </p> <p>Terrible service.....</p> <p> </p>

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Replies (2)
weFix
weFix's reply09 Feb 2017, 09:39
Official

Good day,

We do wish to apologize for the level of service you have received. Please send us your contact details and job repair number to *** and we can look into this matter for you.

Kind regards
weFix Social Media Team

weFix
weFix's reply09 Feb 2017, 09:39
Official

Good day,

We do wish to apologize for the level of service you have received. Please send us your contact details and job repair number to *** and we can look into this matter for you.

Kind regards
weFix Social Media Team