DD
Dithabe D

1 reviews | Active since Aug 2017

29 Aug 2017, 14:18

Terrible quality screen for IPhone 6(Stellenbosch)

I took my 1 month old iPhone 6 in for a screen replacement to the Stellenbosch WeFix. Got it back same day, the screen quality was questionable but I let it slide. The thing started malfunctioning and showing strange lines 2 weeks later. I went back to the store, they changed the screen again and they put on a worser screen, the thing looks like it's made out of plastic even on maximum brightness. I feel cheated and this phone doesn't feel like an iPhone anymore. They didn't even replace the screen protector I put on the first screen that got replaced.

0
Replies (2)
weFix
weFix's reply29 Aug 2017, 18:52
Official

Good day

Please email myself at *** with your job number and I will look into this for you. I apologize on behalf of the team for all inconvenience caused to date and assure you that I will do my best to assist in resolving this.

Sincerely

Giselle Nareen on behalf of weFix

weFix
weFix's reply10 Sept 2017, 21:09
Official

Good day

Thank you kindly for your rating conversion reflecting your renewed satisfaction in our service. We trust that this has restored your faith in us and that you will continue to use weFix as your preferred service provider if need be.

Best regards,

Giselle Nareen