PD
Peter D

1 reviews | Active since Aug 2016

24 May 2022, 08:07

Super bad service!!

I took my ipad in for repairs last month(April). The 1st of May 2022 is accepted their quote, it was at them for like two weeks while nothing was happening. After starting sending emails to them,they suddenly they had spairs in Cape Town. Last week,17th May it was send to Cape Town, yesterday i get another email saying,waiting repairs. Its is almost a month now!!! Or you can fix it or you cant but wasting a person time like this is ridiculous!

0
Replies (3)
weFix
weFix's reply24 May 2022, 15:40
Official
Hi Peter

We trust you are well

We're truly sorry for the delay in this.

Once your device arrives at the store which should be either tomorrow or Thursday, you will be notified accordingly

We do apologise for any inconvenience caused.

Kind Regards

weFix
PD
Peter D's update30 May 2022, 07:47
Reviewer Update
Hi,

After the hellopeter and some emails which was send, they did manage to fix the device and got it back to me and i am happy with the repair.

Its just sad that it had to go that far before the device was fixed. But i will use them again in the future.

Regards

Peter
weFix
weFix's reply14 Jul 2022, 21:20
Official
Thank you for your reply and your continued support. We are glad we could help #MakeItBetter for you.