MT
Murray T
1 reviews | Active since Feb 2021
03 Feb 2021, 09:27
Shocking service!!
Wefix had my laptop for 3 MONTHS!! Not repaired! Their comms are shocking...worst Ive ever encountered. And they now insist on a R499.00 assessment fee before releasing my UNREPAIRED laptop...I repeat 3 MONTHS LATER!! What an absolute joke!!
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Replies (1)
weFix's replyOfficial
04 Feb 2021, 15:24Good day Murray
Thank you for sending this through to us.
We're sorry to hear about your experience. Please be advised that your Macbook was waiting on parts. The parts you had required are ordered internationally. We completely understand your concerns but we can assure you we were prioritizing this for you as best we could.
The store advised that you had collected and no fee was charged.
We do apologize for any inconvenience caused.
Kind Regards
weFix
Thank you for sending this through to us.
We're sorry to hear about your experience. Please be advised that your Macbook was waiting on parts. The parts you had required are ordered internationally. We completely understand your concerns but we can assure you we were prioritizing this for you as best we could.
The store advised that you had collected and no fee was charged.
We do apologize for any inconvenience caused.
Kind Regards
weFix
weFix's reply04 Feb 2021, 15:24
Official
Good day Murray
Thank you for sending this through to us.
We're sorry to hear about your experience. Please be advised that your Macbook was waiting on parts. The parts you had required are ordered internationally. We completely understand your concerns but we can assure you we were prioritizing this for you as best we could.
The store advised that you had collected and no fee was charged.
We do apologize for any inconvenience caused.
Kind Regards
weFix
Thank you for sending this through to us.
We're sorry to hear about your experience. Please be advised that your Macbook was waiting on parts. The parts you had required are ordered internationally. We completely understand your concerns but we can assure you we were prioritizing this for you as best we could.
The store advised that you had collected and no fee was charged.
We do apologize for any inconvenience caused.
Kind Regards
weFix