DE
Dutch E
1 reviews | Active since Dec 2020
01 Dec 2020, 20:00
"Service" Experience
What an Experience I had this afternoon! The more I was explaining the problem I had with my iPhone the more aggro the front office lady got with me (the one with the broxcided hair). She eventually went to the 'back office to speak to the Technician,' who didn't have the courtesy to come to the front to discuss my problem, and came back with a message that there is "NOTHING" wrong with the handset ! All that within a couple of minutes - The obviously don't want work and not honouring their on-line promise of assistance!!!!!!!!!!!!!!!!!!!!!
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weFix's replyOfficial
03 Dec 2020, 13:01Good day Dutch. We trust you are well and had a good week this far.
We're sorry to hear about the experience you had at our weFix store. Customer Service is very important to us and we can assure you this will be looked into.
We will be giving you a call to further discuss.
We're sorry to hear about the experience you had at our weFix store. Customer Service is very important to us and we can assure you this will be looked into.
We will be giving you a call to further discuss.
weFix's reply03 Dec 2020, 13:01
Official
Good day Dutch. We trust you are well and had a good week this far.
We're sorry to hear about the experience you had at our weFix store. Customer Service is very important to us and we can assure you this will be looked into.
We will be giving you a call to further discuss.
We're sorry to hear about the experience you had at our weFix store. Customer Service is very important to us and we can assure you this will be looked into.
We will be giving you a call to further discuss.