FF
Francois F

1 reviews | Active since May 2017

11 May 2017, 03:34

Screen Repair

<p>Brough the phone in on 24 April.</p> <p>Told me it won't take long so I even left my simcard.</p> <p>Very expensive to repair and now almost 3 weeks without my phone.</p> <p><br />I have asked for updates and receive no response. </p> <p>When I do hear from them they say they don't have stock!!</p> <p> </p> <p>If you don't have stock let me know from the start and not 3 week into the process!! </p> <p>Horrible customer service, phone could have been fixed a long time ago!</p> <p>Or you could have at least offered me a spare phone for this delay.</p>

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Replies (1)
weFix
weFix's reply11 May 2017, 10:09
Official

Good day

I am so sorry to hear of your bad experience with us. Kindly email *** with your contact and job details if possible and I will look into this matter for you immediately.

Sincere regards,

Giselle Nareen - National Customer Experience Manager, on behalf of weFix