Screen ordered.....or not?

<p>Ordered a screen for a Samsung J5 phone at the Tygervalley branch weeks ago - was even told the price! Called 10 days ago to enquire and was eventually told that screen was on the order list and I would be called as soon as it arrived. Sent 2 emails during the past week and now received a reply that the part could not be found on the system and is not stocked by We Fix?? Goodness - what bad service!!</p>