1 reviews | Active since Dec 2017
Repairs to iPhone
Took my phone into wefix on Saturday for a screen replacement. Technician call saying the battery is faulty and needs to be replaced. Told him the battery was perfect and did he test the battery. Responded it will not charge. Told him to replace then. He called again saying it’s not the battery but the main board needs to be replaced as the phone is now not charging. Told him again that the phone was working perfectly before I took it to them just to have a cracked screen replaced. Fetched the phone on Monday and took it to another apple shop. They tested the phone and there is nothing wrong with it. Overall impression, bad service, bad attitudes and just want to try and ***** a customer out of money
Good day Eddie
We are saddened to see this as we pride ourselves on our thorough assessment services and workmanship on repairs. It is rather unfortunate that you have already had your device assessed elsewhere. We will definitely investigate into how your device was assessed and what the exact findings were.
Our apologies for your experience with us and the sentiment with which you have been left.
Sincere regards,
Giselle Nareen - National Customer Experience Manager of weFix
Good day Eddie
We are saddened to see this as we pride ourselves on our thorough assessment services and workmanship on repairs. It is rather unfortunate that you have already had your device assessed elsewhere. We will definitely investigate into how your device was assessed and what the exact findings were.
Our apologies for your experience with us and the sentiment with which you have been left.
Sincere regards,
Giselle Nareen - National Customer Experience Manager of weFix