1 reviews | Active since Jun 2015
Repair job not done
I booked in my iphone on the 29th of April the screen was cracked and the phone would not charge or switch on at all. Since the phone arrived DOA a the store i was told that a quote would be sent to me after the phone is diagnosed later that evenong i recieved a quote for R1798 for the scrren to be repalced and the battery i accepted. The following day 29 April i recieved a call from that store that my phone was repaired and ready for collectioni went to collect the phone and paid the requested amount. a day or 2 later i noticed the phones battery would get drained quickly withouth me having to use the phone at all, I booked my phone in again on the 28th of May since it stopped charging and wouldnt switch on again, yesterday i recieved an SMS stating my phone is irreplacable and ready for collection. Honestly i feel cheated after having spent R1798 for a repair job i ask myself if that battery that was inserted in my phone an original iphone battery i had to constantly have my phone on the charger if i wanted to use it but it was new how is that possible. I highly dount i will be needing your services for any of my apple devices after recieving such pathetic service.
We apologize for inconvenience that you have experienced at our store. Please note that we tried everything in our power to repair your device, but unfortunately the problem was not with the components, but with the device itself. The technician tried at least 3 different batteries and 2 charging ports, but no success. Also note that due to the fact that we could not repair your device, we are going to refund you the amount that you paid for the previous repair, as stated on your job card before collection.
We apologize for inconvenience that you have experienced at our store. Please note that we tried everything in our power to repair your device, but unfortunately the problem was not with the components, but with the device itself. The technician tried at least 3 different batteries and 2 charging ports, but no success. Also note that due to the fact that we could not repair your device, we are going to refund you the amount that you paid for the previous repair, as stated on your job card before collection.
