Refund

Item: weFix
Rating: 1
Author: Buhle D

Bought a device online. Was told the device I purchased from them has a problem with the quality control check. "This means it has failed QC and is unfortunately not available for despatch at this time. We are so sorry about this.". When i requested a refund im told up to 10 days. How sick is this becaude service was not rendered and now im not able to get a device elsewhere in time.

Helpful (0)

Replies (2)

weFix's replyOfficial

06 Sept 2023, 13:33

Hi Buhle,

Thank you for taking the time to rate us,

Please be advised, that the refund has been actioned.
We advise our clients "up to 10 working days" as the timeline is dependent on the payment provider and banks.

Should you require further assistance, please do not hesitate to email us.

We hope this helps,

Regards,
weFix

weFix's reply06 Sept 2023, 13:33

Official

Buhle D's updateReviewer Update

06 Sept 2023, 17:36

Okay thank you. Noted. Now I understand.

Buhle D's update06 Sept 2023, 17:36

Reviewer Update

Okay thank you. Noted. Now I understand.