SH
Sandra H

1 reviews | Active since May 2011

05 Feb 2018, 16:31

POOR SERVICE AND NO FEEDBACK

On 14 Dec I went to the Baywest Mall branch [Port Elizabeth] to order a Huawei P 8 lite battery for my phone - to date nothing has been received. I have phoned on a number of occasions - no battery. Contacted their Head office on their website who asked for order number = and since then NOTHING. Order number: BWHW 024732. I have emailed them 4 times since then and phoned the branch - the matter is still not resolved.

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Replies (1)
weFix
weFix's reply05 Feb 2018, 16:39
Official

Hi Sandi, our Customer Service Team is fully aware of this issue and we have been trying to resolve it as switfly as possible for you. Please check your emails as one of our agents will be in touch shortly. Regards, Giselle Nareen, weFix