GV
Gert V

1 reviews | Active since Nov 2020

09 Nov 2020, 21:33

Poor service

I handed my phone at WeFix Menlyn to replace a cracked screen. When I received my phone back the finger print scanner did not work. They have told me that it needs to be sent to Cape Town and would receive my phone within a week. More than three weeks later I still do not have my phone back. They promise everyday that it will be fixed in a certain time period and every time it is not ready in the time they have specified. After paying more than R2000 nothing has been fixed. I would strongly recommend that you never do business with WeFix.

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Replies (1)
weFix
weFix's reply03 Dec 2020, 14:15
Official
Good day Gert,

We trust you are well and having a good eek thus far.

We're sorry to hear about your experience with our Menlyn store. Customer Service and Communication are very important to us and we can assure you this will be looked into.

Could you please leave us your contact details and we will give you a call.

Kind regards,