Poor customer service

<p>On the 16th of Jan 2017, I booked my Samsung S6 edge for screen repairs at Shop 32 Walmer Park Shopping Centre in PE. I was informed that the screen would be ordered and it would arrive within a period of 6 weeks. Today, the 2nd of May, the screen has not arrived and my phone is still not fixed. I've been to the store two times and I've called them three times. Every time, they tell me that they are still waiting for the order. Last, week Tuesday, I went again and they promised me that by Friday the screen would have arrived. I waited to no avail. Today, it's Tuesday and I called again and I was told to wait again. When I asked to talk with the technician I was told that they are busy. The manager was also not available. They promised to call back before the end of the day. Guess what? I'm still waiting for their call. </p>