Please rename store to WeBreak

I first took my phone to Samsung shop in Clearwater mall, as the Sim Tray was stuck with simcard inside. They advised me to try WeFix (also in Clearwater mall). At this point the tray was stuck at the bottom end but clearly still in one piece. The WeFix assistant took the phone to the tech, who said he would have to open the entire phone to get the sim out. They would charge R550 (which is expensive in my opinion!). I specifically askes the lady if the phone would then be fixed after this, considering the price, and she said yes. I agreed and left the phone with them. Upon return, the sim card was out, but she informed me the sim tray is broken in two (right between the micro sim and micro sd cars part, which had NOT been broken prior to taking it in). She simply said I would need to buy a new one. I complained that I paid them thinking I would have a useable phone, and instead I have to now pay even more for a new sim tray! I could also have yanked out the sim tray to retrieve the sim, but that's why I paid them to take it out properly. And then they claim the tray was already broken!!! On top of that the assistant claims that I said I wanted the sim, in other word that I did not say in so many word that I still want the phone back in working condition!!!! What a farce! Eventually the manager agreed to give me R200 discount (though I still think it's ridiculous that I had to then still pay them R350 just to get a phone back that I can't use). They don't have a sim tray in stock for me to buy, and nowhere in clearwater mall does anyone have stock. I now have an S7 which I cannot use at all, no udea where I'm going to find a sim tray. SO DISAPPOINTED for this costing me R350!!! Thanks for nothing WeBreak.