1 reviews | Active since Sept 2016
****piest Worst iPhone Breakers: Job MOA02352
<p>I took my phone to iFix on the 31st of July 2016 it coulldn't charge and restarting itself countlessly. Mall Of Africa iFix gave me a quote to fix the touchpad and the battery after assessment. I fetched the phone a few weeks later, took it home used it and the next day it wasn't charging still so i took it back for a rework, it took more weeks again without my phone until i went back on the 25th of August after receiving an SMS that my phone is now fine and ready for collection "but hasn't been tested"... I took the phone but i noticed it was on the Hello screen, as if it had been software upgraded/restored. I tried to put in my iCloud account info but it didn't work. My iCloud account is my ********** but this phone was asking for a ********** who had setup the phone with that account, the person who wiped my software. I told them this but they insist it's my email, i checked my emails when i was resetting my iCloud only to find that someone had resetted my iCloud password the previous day and logged in to my iPhone and disabled Find My iPhone... I left the phone there again as they promised to fix the problem, i fetched it again on the 10th of September and no work had been done on it. I took it but I also couldn't do anything. Basically, the activation lock they put there at iFix has rendered my iPhone useless, i paid the full amount of R3298 to have my phone fixed but now almost 3 months now, i'm sitting without a phone. This is an iPhone 6 128GB, which someone wiped, even they said they don't do software without consulting client but they did, used the security code i entrusted them with to go into my iCloud emails and reset and remove my account from the phone. I am very fed up with this, i want my phone in good working conditioning or the same phone of the same value, because an iPhone stuck on Activation Lock is as good as bricked.</p>
Hi Pleasure
We sympathise with your predicament and have tried contacting you numerous times to follow up on your post.
Unfortunately, Apple ID's and pass words are uniquely associated with a particular phone and cannot be altered by means of a security code alone.
We understand that this phone was bought second -hand and.if the previous owner did not sign out completely, this could result in a locked phone.
Unfortunately, in this case, our hands are tied and we apologise for not being able to assist further. We would be please however, if you would allow us to be of use again in future.
Kind regards and best wishes
Suzan
Branch Manager : iFix Mall of Africa
Hi Pleasure
We sympathise with your predicament and have tried contacting you numerous times to follow up on your post.
Unfortunately, Apple ID's and pass words are uniquely associated with a particular phone and cannot be altered by means of a security code alone.
We understand that this phone was bought second -hand and.if the previous owner did not sign out completely, this could result in a locked phone.
Unfortunately, in this case, our hands are tied and we apologise for not being able to assist further. We would be please however, if you would allow us to be of use again in future.
Kind regards and best wishes
Suzan
Branch Manager : iFix Mall of Africa
