1 reviews | Active since Jul 2017
Phone worse off and still waiting for rework
<p>phone had a cracked screen but was still working perfectly, I just couldn't stand looking at the cracked screen. Should've ignored it because at least my phone didn't go unresponsive and the screen reacted to touch in the correct way. WeFix just f**ked up my phone even more and I had to pay 3800 for it. My phone was GREAT never had such problems until wefix dug into it. </p> <p>When I went to my nearest store (Brooklyn) they didn't have parts and recommended I go to woodlands boulevard. Woodlands "fixed" my phone but it's FAR out of my way so I took it back to Brooklyn.</p> <p>So I took my phone back and they didn't have parts to rework it. I've been waiting for almost two weeks for them to call me to fix this mess but when I went into the store they said I'll have to wait two more weeks. ***??</p> <p>my phone isn't working properly because of them and I want it right ASAP. </p>
Good day
I am sorry to see that you have been inconvenienced in this manner for this long and I am currently working on resolving this for you as quickly as possible. Expect further feedback from my team soon.
Sincerely,
Giselle Nareen - National Customer Experience Manager on behalf of weFix
Good day
I am sorry to see that you have been inconvenienced in this manner for this long and I am currently working on resolving this for you as quickly as possible. Expect further feedback from my team soon.
Sincerely,
Giselle Nareen - National Customer Experience Manager on behalf of weFix
