PATHETIC SERVICE

REF - GNH***7836 On the 21st June I took my phone (Huawei P9 Lite) in for repairs at the WeFix branch at The Glen Shopping Centre. They in turn sent it to the WeFix branch in Eastgate. I have been following up on a weekly basis on the progress of my phone. 1st I was told the part is being ordered (for whole of July). And no-one could say where it's being ordered from. Finally in August I was told that the part was sourced from Pavillion in KZN. When I called again early last week I was told that they trying to get hold of the courier. Again I followed up and was told that it's on it's way. Today I called and spoke to Phindile and was told it was a mistake, and it was never on it's way from Pavillion, but from another store. I am disgusted with the service received from the Eastgate Store. I am getting endless excuses and for BAD SERVICE. I am spending more time and money calling and chasing up. I refuse to pay the R170 (or whatever the amount for the assessment). I was also told that Megan , the store Manager will me back, which I know will never happen. STOP treating customers so badly with continuous lies and get your house in order. I WANT my phone back!!