Pathetic Service

Such pathetic service I have never experienced before. I was send to wefix by Huawei in Canal Walk for a screen repair on 12 September. I was informed that they will order the part, it will take 3 weeks. Today is 27 October and I am still waiting. More than a month later and I was the one always calling Wefix Canal Walk for an update, they always promised to call me if they have any news, but not one call from them!! I called wefix canal walk again this morning and apparently I must now go back to Huawei Canal Walk as they will now be able to help me. How pathetic!!! I asked for the manager, who was out. I then asked for the manager to call me back, I am still waiting!!! I am totally appalled at this pathetic service and will make sure everyone I know hears about this.