1 reviews | Active since Feb 2017
PATHETIC SERVICE
<p>I took my dual sim huawei p9 there in January for repairs my screen was cracked they replaced the screen then they tell me the main board is faulty they will replace it its under warranty then they tell me that they don't have the dual sim card tray only the single one from January to now April I am waiting for the dual sim card tray They do not Call me and tel me what is going on I have to call them and find out they service is PATHETIC!!!!</p>
Good day Trison
I am fully aware of your job as your wife has been liaising with myself and the Durban store for the duration of you book-in with us as well thereafter. I apologize for all inconvenience caused to date.
Please be advised that I am escalating the matter to our operations team and will revert to you as soon as possible.
Sincere regards
Giselle Nareen - National Customer Experience Manager, on behalf of weFix
Good day Trison
I am fully aware of your job as your wife has been liaising with myself and the Durban store for the duration of you book-in with us as well thereafter. I apologize for all inconvenience caused to date.
Please be advised that I am escalating the matter to our operations team and will revert to you as soon as possible.
Sincere regards
Giselle Nareen - National Customer Experience Manager, on behalf of weFix