Pathetic

I had a battery / charging problem and advised that I changed the battery twice before bringing it in for them to have a look at it. They then advised me that I have to pay for a new battery.

So I must buy 3 new batteries just to find out the problem will still persist and then pay them again for something else? If it was actually the battery, why did the consultant that I handed my phone to tell me this? Or is it a ********** system that these guys work on?

Absolute pathetic service from Samsung and WeFix