1 reviews | Active since Oct 2017
Ordered a screen
Hi ordered a screen for my iphone SE for Wefix stellenboschthem to install
They said they would phone me when it arrives. That never happened.
I phoned them again, and they couldn't find my order, so they placed the order again. The girl told me "But I did not place the order", not that it mattered who placed it in the first place.
I waited for a week, and nothing. I phoned again and they said the suppliers were slow.
I asked them to PLEASE phone me when any SE screen arrives, I will drive there immediately.
I am currently still waiting for a screen. No one called. I just want to see what I am typing on my phone, I am not asking for a lot.
Thanks.
Good day
I am so sorry to see that you are the recipient of such service from one of our stores. I can assure you that this will be addressed seriously and that I will ensure that you are contacted as soon as your part arrives.
I would also like to apologize for the delay in response as we experienced some issues with our Hello Peter account.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, weFix
Best regards,
Good day
I am so sorry to see that you are the recipient of such service from one of our stores. I can assure you that this will be addressed seriously and that I will ensure that you are contacted as soon as your part arrives.
I would also like to apologize for the delay in response as we experienced some issues with our Hello Peter account.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, weFix
Best regards,
